FAQ
Orders & Payments
How do I place an order?
How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. You can pay securely using our supported payment methods.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options. All transactions are encrypted for your safety.
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to update or cancel it. Please contact our support team as soon as possible.
Shipping & Delivery
Do you ship worldwide?
Do you ship worldwide?
Yes — we ship to most countries around the globe.
How much is shipping?
How much is shipping?
Shipping rates vary based on your location and order size. You can view exact rates at checkout.
How long will it take to receive my order?
How long will it take to receive my order?
Delivery times depend on your location:
- Domestic (within [your main country]): typically X–X days
- International: typically X–X weeks
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also use our Track Order page.
Products & Quality
Are your products tested for quality?
Are your products tested for quality?
Absolutely. Every product we offer is carefully selected, tested, and meets our strict performance standards.
Do you offer warranties?
Do you offer warranties?
Some of our products come with manufacturer warranties. Please check the individual product page for details.
Returns & Refunds
What is your return policy?
What is your return policy?
We accept returns within X days of delivery for unused, undamaged items in original packaging. Please refer to our Returns & Refunds Policy for details.
How do I start a return?
How do I start a return?
Simply contact our customer support with your order number, and we’ll guide you through the process.
When will I get my refund?
When will I get my refund?
Refunds are processed within X business days after we receive and inspect your returned item.
Other Questions
How can I contact you?
How can I contact you?
You can reach us via support@campurr.com or the live chat feature on our website.
Do you work with affiliates or partners?
Do you work with affiliates or partners?
Yes! Please visit our Affiliate Program page for more information.